Sourcing technology, technology related services, and outsourcing with optimal results requires focus and experience.  All too often enterprises suffer from a lack of available sourcing and contracting professionals who can dedicate the time and focus required in a large complex transaction. 

The majority of dissatisfaction and disputes with a supplier's products or services are based on a lack of specificity and detail in the SOWs, product schedules, service descriptions, SLAs, or other contract attachments.   Tens of thousands of dollars are often spent on negotiating the Master Agreement but too often insufficient resources are utilized in developing the related transaction documents.  The entire set of documents that constitute the technology contract must be negotiated to achieve optimal results.